IT governance is a part of corporate governance initiatives, and is managed directly by the Board of Directors and Executive Management. By implementing well-thought out organizational structures and processes, the IT organization can align itself with company strategies and objectives.
itmSUITE® supports the implementation of IT governance in many ways by enabling:
- the publishing and diffusion of IT governance policies to the right audience;
- to design the IT processes with its visual mapping tool (see also CMS module);
- to implement and optimize the automation of such processes in an integrated way, this way also enforcing the compliance with processes and policies;
- to design the Enterprise Architecture and its IT components with its visual mapping tool (see also CMS module);
- to assess the policy maturity by means of reports (see REP module) and dashboards (see DB module) which gather data directly from records of process occurrences;
- the adoption of a risk based approach by providing risk lifecycle management processes at all levels (portfolio, programme, project and business as usual management) and therefore helping to control and mitigate risks;
- the design and effective execution of audit processes by enabling their automation and reporting;
- the maturation of suitable best practices and standards such as COBIT®, ITIL®, TOGAF®, ISO/IEC 20000 and ISO/IEC 27001;
- the integration of IT service continuity and disaster recovery with IT governance initiatives;
- providing near real time dashboards and reports to identify critical domains and sub domains of IT governance.
Main benefits deriving from the adoption of itmSUITE®:
- better alignment of IT with the organizational goals and strategy;
- raise of the profile of IT;
- better compliance with policies;
- convert strategic goals into IT projects;
- aid in project and portfolio management (see portfolio, programme and project management);
- reduce IT risk;
- aid in IT strategic planning (see service strategy);
- aid in performance measurement (see REP and DB modules);
- aid in demand management (demand for IT's services by other departments, see demand management);
- optimize IT operations (see service operation);
- improve efficiency and effectiveness of IT; as a consequence
- improvement of the quality of services and reduced failure of projects;
- reduction of cost of delivering IT services;
- better follow up of projects and operations and therefore better staff morale and satisfaction;
- easy and cost optimized implementation of IT governance by reducing the number of tools and the costs of their integration.