Basic features
always available
Facilitate any request creation triggering
the corresponding workflow, managing
visibility and calendars.
Facilitate creating, searching and
finding knowledge. But also...
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Modify and tune pre configured workflows,
create new workflows limitless.
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Minimize outages, maximize customers’ satisfaction. Pre-configured, ITIL®
and ISO/IEC 2000 ready.
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Take control of problems and optimize investments
and results in problem management.
Pre-configured, ITIL® and ISO/IEC 20000 ready.
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Optimize users’ request management and
maximize satisfaction. Pre-configured, ITIL®
and ISO/IEC 2000 ready.
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Use open source middleware
only to install on premise.
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Quickly configure without
needing technical skills
and coding.
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Automate business rules activating
any internal functionalities and/or
external services.
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Govern, maximize value and minimize cost
of changes. Pre-configured, ITIL® and
ISO/IEC 2000 ready.
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Improve and embed communications and
collaboration into the relevant entities
(e.g. incidents).
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Advanced features
add-ons
Asset and visual configuration management.
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Create KPIs and targets, periodically report
or take real time decisions.
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Control budget, balance and forecast cost
of your processes and services.
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Work everywhere you go on iOS, Android
or Windows Phone devices.
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Easily build your DashBoards with
drill-down capabilities.
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Modify existing reports or create new ones. Enable
pull or scheduled distribution of reports.
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Build external visibility of native or configured
functionalities, triggered by mail or web services.
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Ask now
Questions? Contacts Us: info@itmsuite.eu or call 0044 2035295682.